![]() It's easy to get impatient, so having a date and time will provide you with a realistic idea of when you can expect to receive an answer. this will help you keep track of how long it takes to receive a response to your query. ![]() Take note of when you send your initial inquiry to WhatsApp. If appropriate, include supporting documentation such as screenshots. If you are unable to access your app, you can visit the WhatsApp website on any computer and submit a support request there.Ĭlearly and politely state your issue in your support request. If you are unable to resolve your issue on your own, go into the help section inside the app. As a free service, WhatsApp is committed to keeping costs down and it is up to users to make use of the self-help options already available. There are several things that you can do to help ensure that your communication with WhatsApp customer service is handled quickly and professionally:įirst, take advantage of the extensive FAQ and support center articles.
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